Tuesday, 12 August 2014
Questions are a powerful tool, and good questioning skills are extremely important for both people and in testing. Through effective use, we can engage in more effective learning, create outside-the-box thinking and start decision making conversations. Tony will explore the power of questions and their ability to make us and others think by looking at items such as the use of probing questions, tone and rephrasing. He will work through exercises to allow participants to practice some of what they are learning. Participants will walk away with ideas on how to sharpen their questioning skills to a fine tool which can be used to transform their every conversation and to increase their testing thinking. Questions can help create and negate, learn and teach, and stop and start projects, connections and relationships. Add this ability to your tool set.